What Do Customers Have to Say About OneLogin?

March 11th, 2019   |     |  culture & news

Making decisions can be difficult. Especially when there’s an entire organization depending on your decision, and your company’s security, too. As businesses plan for the future, agility remains a constant requirement, as does the need to maintain your company’s safety. If you are on the fence about your decision to implement OneLogin at your organization, let our customers tell you a little bit about their experience with us before you take the plunge.

At OneLogin, we are continuously working to improve the customer experience with our products and services, while being transparent with both our current customers and future customers. In the spirit of transparency and helping people make important decisions, we’d like to share some recent customer feedback we’ve received.

CUSTOMER FEEDBACK

“OneLogin has completely transformed our onboarding and offboarding processes and made it so much more efficient, scalable and simple; and, overall OneLogin has made employee management at Corporate Filming more secure. No joke, we used to give out passwords to anyone at the company for anything they wanted, and that just wasn’t scalable, or safe.” - Trevor Rappleye, CEO of Corporate Filming

“OneLogin just works. And when it doesn’t the support team makes it so it does. We had to set up several internal applications not currently offered by OneLogin and the support team was great. We gave them the requirements and in a matter of days they were able to build a SAML app for both our CreditScope and RockChat system. Although we have not had too many issues, the support team has been excellent in providing timely fixes and solutions to our problems. I also love that, as an admin, I can make seamless changes to roles and policies without user interaction.” - Brian P.

“When it comes to IDaaS/SSO, OneLogin just works. It is very rare that we run into problems with OneLogin. We love that users don’t have to keep track of so many passwords. This reduces login issues and related tickets to our IT staff. Login fatigue is significantly reduced. Users like that they don’t have to keep track of so many different passwords.” - Administrator

Customer testimonial

“The simplicity and flexibility of the [OneLogin] product, especially on the user portal and admin portal, is intuitive and easy to understand and manage SSO. Setting up with different vendors with SSO is pretty straight forward, nothing complicated. Tech support is very knowledgeable and skillful when you need assistance.” - Jee Lee T. at Javits Center

“Customer service has been proactive in reaching out to me, instead of me first going to them. A complete shift from our other vendors. We have gained easier password management, better user activity logging, and cloud storage of our user base [since implementing OneLogin].” - Joel F.

“….[OneLogin] has a predefined app catalog that helps users to add applications to SAML. Onelogin provides secure access to all the cloud and inhouse apps that are both house owned and vendor managed. OneLogin Protect MFA, Adaptive Authentication, AWS, Workday, simplified user view, Concur and integrations worked seamlessly.” - Raviteja G.

“OneLogin blows my mind. I use a ton of different programs in my work and I’d estimate 20+ passwords to remember - all of them require being changed every few months. With One Login, I can set it and forget it. It also keeps all of my programs organized in one centralized area, instead of having to bookmark the programs that I use.” - Admin

WANT MORE?

That’s just a snapshot of some of the honest feedback we’ve received from our customers recently, but if you’d like to know more about what our customers have to say about us, check out OneLogin’s customer reviews on G2 Crowd and Gartner Peer Insights. Thanks to our customers, we’ve been awarded the Customer’s Choice Award for Best Access Management of 2018 by Gartner Peer Insights, and have been named the G2 Crowd Leader in Single Sign-On for Winter 2019.

WHAT NEXT? 

Stay tuned for our upcoming customer-featured webinars. And if you can’t wait for those and want more customer content, check out the OneLogin Customers page.

*Please note that some of these customers are not at liberty to state their names and/or their company names due to their organizations’ confidentiality policies.

About the Author

Larisa Sandu is the Customer Marketing Manager at OneLogin and is responsible for customer communication and collateral. She is passionate about empowering OneLogin customers with the right tools and content to navigate their security and identity management challenges. Larisa comes from a diverse professional background, which includes leading and managing customer marketing and customer advocacy programs at three other companies in the healthcare, construction and real estate industries.

View all posts by Larisa Sandu

About the Author

Larisa Sandu is the Customer Marketing Manager at OneLogin and is responsible for customer communication and collateral. She is passionate about empowering OneLogin customers with the right tools and content to navigate their security and identity management challenges. Larisa comes from a diverse professional background, which includes leading and managing customer marketing and customer advocacy programs at three other companies in the healthcare, construction and real estate industries.

View all posts by Larisa Sandu

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