Last week we at OneLogin were excited to host a thought-provoking virtual forum, The Agile Playbook: Perspectives on COVID-19, Secure Access, and the Future of Work. We brought together a special guest, Robert Herjavec, as well as top IT and Security professionals to discuss the importance of identity, security, and business agility in uncertain times and beyond.
The event began with an introduction from our own OneLogin CEO, Brad Brooks. Brad set the context for why we choose to host this forum. In the face of COVID-19 and the social movement that is sweeping the world, we are seeing an acceleration of change everywhere. Businesses are having to learn how to take advantage of rapidly accelerating technology trends such as understanding the value of delivery through a digital channel, addressing security and privacy expectations that are on the rise, developing a work from anywhere organization and recognizing the importance of digital identity.
Our special guest, Robert Herjavec, a cybersecurity expert, entrepreneur and 12-year veteran of the “Shark Tank” TV show was up first in a “Fireside Chat” with Brad Brooks to discuss “How the Current Crisis is Accelerating Digital Transformation.” They got right to it, discussing how COVID-19 is having a profound impact on all businesses and how change is “happening today.” Though the focus of the conversation was on business and how much digital transformation has accelerated, they never forgot about the human factor. On the business front, they both agreed that a business that doesn’t have a digital presence isn’t going to make it, but that businesses still have to recognize that human element and connect with their customers. Businesses have to figure out how to transform that digital presence into a deeper, more meaningful relationship. Of course, the conversation didn’t stop there. You can find more at a Fireside Chat: How the Current Crisis is Accelerating Digital Transformation.
Next up was another “Fireside Chat” with our own Chief Marketing Officer, Dayna Rothman, and Chief Operating Officer, Rick Barr, discussing “The Agile Workforce: How Business Leaders Are Adjusting and Planning for the Post COVID-19 World.” You can gain a bit of insight into how our own teams here at OneLogin have learned to adjust to this truly remote workforce: how we are facing and trying to deal with a little bit of Zoom burnout or how various teams have implemented daily “Morning Tea” breaks or Friday afternoon “Happy Hours” to still feel connected. As a company, we don’t just have the periodic Town Halls; we have implemented Leader Breakfasts that you can sign up, attend and get a chance to talk with various members of our Executive Leadership Team to understand more about where the company is and where we are going. We also have what we call an Unconference Series, that focuses on different individual employees giving others the chance to get to know them and giving them the chance to share something that has helped them along the way. At OneLogin, we enjoy working together and you can see it in the way that Dayna and Rick banter back and forth.
Vanessa Pegueros, Chief Trust & Security Officer at OneLogin followed Rick and Dayna with a panel of IT and Security leaders to discuss the “State of Security and Trust During and Beyond the Turbulent Times: Security Leaders’ Perspectives.” Her guests were Alex Rice, Founder & CTO of HackerOne; Kelli Burns, VP & CISO of Symetra and Paul Simmonds, CEO, Global Identity Foundation. Vanessa began by setting the stage and identifying how we have been affected by the current global crisis and how hackers have been taking advantage of the situation. But, she clearly stated what we all are aiming for: “Emerging better TOGETHER coming out of this crisis.” Just as the panel was diverse so was the range of questions. They began with “How has the role of the CISO changed during this crisis?” Answers ranged from the importance of bringing everyone together and forming cross functional teams to the reality of the economic crisis and how many security budgets have been done away with. They also discussed this new fully remote workforce that brings with it the need to provide frictionless access to all resources and how identity is going to be key. The new challenge is to build a vpnless zero trust architecture that operates smoothly and securely. Security was, of course, a big focus but the human element was still in the forefront of how these leaders viewed their challenges and how they met those challenges.
After a brief break, we heard from OneLogin’s Senior Director of Solution Engineering, Khizar Sultan and Gary Gwin, our Senior Director of Product. Their topic of discussion was “Scaling with Modern Identity and Access Management to Meet the Challenges of Hybrid IT and Remote Workforce.” Khizar discussed how important an Identity and Access Management (IAM) solution such as OneLogin is to the world of the Remote Workforce and how critical it has been to our customers during this time. Gary showed the increased usage of VPNs and video conferencing tools such as Zoom that we have seen from our own customers, as well as an increase in MFA usage since we have all transitioned to working from home. As Gary outlined the features that we provide that can ensure a secure remote workforce such as RADIUS and VLDAP endpoints or multi-factor authentication (MFA) to Remote Desktops sessions, Khizar was able to elaborate on specific use cases with various customers where we were able to step in and quickly get their workers transitioned to a secure remote workforce.
Matt Hurley, OneLogin’s VP of Global Channel and Alliances and General Manager of APAC Region met with Andrew Sipes, VP of Operations Support of Familia Dental, and one of our key partners, Sam Barhoumeh, the Founder and CEO of Ready Networks. They discussed one of our most recent customer stories, How Familia Dental Mobilized Their Remote Workforce with IAM at Break-Neck Speed. It is one of our most recent customer stories because it was implemented at the beginning of the remote workforce transition. Within 30 days, Familia Dental was able to enable their entire organization, 700 users, to access multiple on-premise and SaaS applications, including EagleSoft, OES, RingCentral and On-Premise Legacy Infrastructure using Remote Desktop Gateway. Remote employees now log in via OneLogin a single time with single sign-on (SSO) and MFA, obviating the need to use a VPN. Their conversation not only highlights how crucial this transition was to Familia Dental’s Business Continuity but also how crucial OneLogin’s relationships with its partners is in implementing a secure Identity and Access Management solution that they and their customers can trust.
The day ended with Brad Brooks and Jon Taffer of Bar Rescue in a Virtual Happy Hour. It was a time to be not quite as formal, a time for everyone to join in on the video call instead of be a silent observer, a time for people just to connect, maybe not in person, but to connect as humans nonetheless.
In case you missed all the fun, you can still see the Virtual Forum sessions for yourself.