How Steelcase uses OneLogin to provide web single sign on to its 34,000 employees and external users

March 17th, 2013   /     /   Smarter Identity

Recognizing that the office is everywhere

According to IDC nearly 75% of the U.S. workforce is mobile; in Japan, it’s nearly 80%. The center of knowledge production, the office, is now everywhere. Few companies understand this dynamic better than Steelcase, the global leader in furnishing the work experience with $2.75 billion in sales last year. For 100 years, Steelcase has been bringing human insight to business by studying how people work, wherever they work.

Steelcase is a company that eats its own cooking. I know this for a fact, because I recently visited Steelcase’s worldwide headquarters in Grand Rapids, Michigan to see firsthand how they are using OneLogin to access cloud applications everywhere. I also learned how enabling the mobile worker not only improves productivity, but also allows companies to make more strategic use of their real estate.

Providing an easy and secure web single sign on experience to Steelcase’s 11,000 internal and 24,000 external users

In addition to providing Steelcase’s 11,000 internal employees with easy and secure web single sign-on (SSO) to dozens of cloud applications like Jive, Oracle CRM OnDemand, Service-Now, GoogleApps, Concur and Basecamp, OneLogin is also providing service to its 24,000 customer and partner community via OneLogin for External Users. The external users sign into a Steelcase-branded login page and get access to multiple applications that make up Steelcase’s online presence. New partners are automatically provisioned in the Jive Partner Portal when users first sign in using SAML-based Just In Time Provisioning.

Synchronizing four Active Directory instances across the globe in real-time

Steelcase’s users are stored in four Active Directory instances that are kept synchronized with OneLogin in real-time. The four directories contain US employees, EMEA employees, APAC employees and external users. Using OneLogin for all types of users makes it easier for Steelcase to control access to cloud applications and to allow users with different roles to access the same accounts.

SAML-enabling internal web applications

Steelcase used OneLogin’s open-source SAML Toolkits and guidance to SAML-enable their internal web applications. Steelcase’s SAML-based applications work perfectly with OneLogin’s Zero-Config Active Directory Connector, which makes life easy for users in several ways, including allowing users to sign into applications with their Windows credentials, deep linking, password elimination and automatically renewing sessions. Best of all, SAML is fast. One browser redirect is all it takes to securely sign a user into an application.

Rolling out apps now takes days, not weeks

Steelcase’s IT team can now roll out new applications in days, instead of weeks, and employees get one-click access to their apps whether they are at the office, at home or on the go.

About the Author

Elias Terman is a seasoned product and marketing leader with over 20 years of technology marketing experience including IT Security, enterprise software, and SaaS startups in the U.S. and abroad. Prior to OneLogin, he ran product marketing for SnapLogic, where he helped establish them as the leading independent cloud integration vendor. At OneLogin, He is responsible for product and partner marketing, as well as press and analyst relations.

View all posts by Elias Terman