How to take the Pain out of IT Service Management

September 30th, 2016   /     /   product and technology, security and compliance

As a Service Desk Manager, you need to deliver fast yet secure support to keep users happy and the business running. But rolling out and managing an ITSM solution can be difficult, time consuming, and overall inefficient without the right tools and strategy. Legacy ITSM solutions can require custom work to implement and maintain. Not to mention the effort required to on-board users with the right attributes, maintain user records, and off-board them when they leave the organization.

Instead, IT needs to be empowered with modern systems to quickly and easily manage their IT landscape. Thankfully, organizations can navigate the usual ITSM headaches by adopting modern, integrated cloud-based ITSM and IDaaS (identity management as a service) solution that empowers users to self serve and automates manual processes.

The Solution: Simplify Remedyforce User Management with IDaaS

Watch this On-Demand Webinar where our speakers, Nathan Chan, Lead Solution Architect of Global Strategic Alliances & Partnerships at OneLogin, and Chad Haftorson, Director of Product Management at BMC Software will discuss the following:

  • Security and productivity benefits of Remedyforce ITSM and OneLogin IDaaS integration
  • Best practices for rapid Remedyforce deployment and user authentication
  • How to eliminate up to 100% of password resets inquiries with self-service automation
  • How to make a case for a transition to cloud-based ITSM

Plus, watch the live demo and learn how to:

  • Extend Active Directory, LDAP and HR directories to Remedyforce in minutes
  • Automatically provision and deprovision Remedyforce user account in real time
  • Enable security policies like single sign-on, self-service password reset, and multi-factor authentication (MFA)

Register Now: Win a Free Drone!

As an added bonus, attendees will be entered for the chance to win a free drone when they watch the full presentation! Click the button at the bottom of this page to register for the webinar now.

Want to learn more about OneLogin? According to Forrester Consulting, OneLogin may have an ROI of over 480%. Check out our free ROI Tool to see how much OneLogin can save your business.

Simplify Remedyforce User Management with IDaaS

Join the Live Webinar on October 11th at 10 am PT

Simplify Remedyforce User Management with IDaaS

Watch Now
About the Author

Jonathan Bennun is a Product Management leader with over 15 years of experience in various roles in the tech industry, including software engineering, consulting and product management. Now at OneLogin, he leads the Devices and Authentication teams. His primary mission is to deliver new, innovative services and to improve the customer user experience on web and mobile.

View all posts by Jonathan Bennun