E Pluribus Unum: SSO at University of Mary Hardin-Baylor

August 2nd, 2017   /     /   smarter identity

Whether it is serving faculty and staff, current students, alumni or prospective students, the IT department at University of Mary Hardin-Baylor (UMHB) supports a diverse community of over 20,000 users.

“My challenge to the IT team was to integrate these disparate systems in such a way that our users perceive them as one coherent system. OneLogin has been a critical component in meeting this objective.” - Brent Harris, Vice President for Information Technology at UMHB

UMHB utilizes over 50 apps, including G Suite, Canvas, Office 365, Tutor.com, Tableau, Jenzabar ICS, CBORD GetFunds, Qualtrics and more to serve its students and staff. Before OneLogin, each of these apps had different usernames and passwords, and inevitably students would get confused on which one was which. This drove up requests for login assistance to the UMHB Service Desk.

With so many users and apps, single sign-on (SSO) was a big impetus for the university. “As we continued to launch new apps, we needed a way to have a single username and password for our community, and SAML helped us do that. So that’s the biggest reason that we’re with an identity management provider,” says Matt Irvine, Director of Media Services at UMHB.

Easy Configuration and Provisioning

“Where OneLogin does really well is that it is very easy to configure. It’s pretty simple. We’re using provisioning with Office 365, and I was surprised at how easy and efficiently that works. We are really pleased with the one-click install features with Office 365. For our faculty and staff Google Drive implementation through OneLogin, it just worked, and was a major time saver,” explains Irvine.

UMHB also has more than 20 custom apps it has SAML enabled. The OneLogin SAML toolkit cut a great deal of their implementation time, as they could build on top of it, enabling them to get up and running very quickly as a result. And for apps with complex user authentication, it saved Irvine from creating a separate process for each one.

One of the great value adds UMHB sees is that “…when you build an app that uses the OneLogin SAML toolkit, that app’s immediately available to all your customers. As we’ve been in the product longer, and with more education customers using the product, it gets easier and easier to spin up new apps,” says Irvine.

E Pluribus Unum — from Many Apps, OneLogin

UMHB finds the greatest business impact in using OneLogin is with single sign-on. “My challenge to the IT team was to integrate these disparate systems in such a way that our users perceive them as one coherent system. OneLogin has been a critical component in meeting this objective,” says Brent Harris, Vice President for Information Technology at UMHB.

“When you need to launch a complicated app where you may have to share data back and forth between the service provider, and OneLogin has already done it, that’s awesome. We’ve seen great things as a result of being partnered with OneLogin. The reason we’re with OneLogin, and we’ll stay with you, is because you have a whole lot of value-add on top of single sign-on,” says Irvine.

To learn more about UMHB’s use of OneLogin, including two-factor authentication, click here

About the Author

Thomas Bayens is senior customer marketing manager, helping customers share their story of innovation and success using OneLogin, as well as enabling connections for executives, customers and future customers via peer reference calls, conference presentations and more. Previously, Tom held marketing, communications and customer advocacy roles in business analytics, storage, and computing companies. He is fluent in Chinese, German and Kentuckian.

View all posts by Thomas Bayens