Awana Extends Active Directory to Cloud Apps Like Intacct, Concur, Salesforce and GoogleApps, Reducing Help Desk Costs by 80%

April 25th, 2013   /     /   Smarter Identity

“OneLogin is unique in the marketplace. Tight security controls yet with a really clean interface. Easy on the eyes. Easy to navigate. And a 100% reliable service.”

Michael Litz | Director of Information Services

As an evangelical non-profit organization, Awana needs to stretch every dollar it receives. So when the Illinois-based organization began adding low-cost cloud applications to its IT environment for its 700 missionaries to access anytime, anywhere, Awana’s director of information services Michael Litz knew that a standard password management system wouldn’t do.

The Challenges of Awana’s Cloud Strategy

“We put any application we can in the cloud so it had become really difficult to be able to keep track of all of our employees’ different logins and password requirements,” recalls Litz.

For starters, Awana’s entire IT department is a two-man crew, responsible for fielding hundreds of requests per month. Taking time out to research and resend logins and passwords was significantly impacting productivity. At the same time, onboarding new cloud applications such as Salesforce, Box and Intacct ERP required building out each system with passwords for each of the organization’s 700 missionaries – a time- consuming and mind-numbing endeavor.

Extending Active Directory to Public Cloud Apps

Awana previously relied on a single sign-on solution but security concerns, problems synchronizing with Active Directory and limited functionality prompted the organization to rethink its approach. Intent on achieving safe and simple access to its cloud-based apps, Awana turned to OneLogin for its single sign-on solution.

Because OneLogin supports Active Directory, Awana can instantly authenticate users on a new cloud application in one fell swoop rather than have to build out an entire system. “Each time we add an internal application, we don’t have to set people’s passwords,” says Litz. “The system syncs it for them so employees can simply log into the system the same way they do every morning.”

SAML Toolkits for Custom Built Applications

Awana uses OneLogin’s pre-integrations for public apps and its SAML Toolkits and APIs to add single sign- on capabilities to internal custom built applications. Rather than log in to each application independently using different IDs and passwords, Awana’s missionaries now sign in once to multiple apps by clicking a an app icon within the OneLogin portal.

80% Reduction in Help Desk Costs

Using OneLogin, Awana has been able to eliminate the need to constantly reset passwords on behalf of forgetful workers, reducing the number of calls its help desk receives by a whopping 80 percent. User login and get a consistent and secure single sign on experience for both internal and public web applications.

About the Author

Elias Terman is a seasoned product and marketing leader with over 20 years of technology marketing experience including IT Security, enterprise software, and SaaS startups in the U.S. and abroad. Prior to OneLogin, he ran product marketing for SnapLogic, where he helped establish them as the leading independent cloud integration vendor. At OneLogin, He is responsible for product and partner marketing, as well as press and analyst relations.

View all posts by Elias Terman