The COVID-19 pandemic has changed the face of retail as we know it. In fact, eCommerce adoption reached record highs with tremendous growth in just a few, short months in 2020.
According to the U.S. Department of Commerce, eCommerce sales grew just 8 percent over 9 years from 2010 to 2019, but accelerated to 5 percent growth in just months during the pandemic.
As we all look forward to a world without COVID-19, what will the future of retail look like?
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