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OneLogin + One Identity delivering IAM together. Learn more

When you're successful, we’re successful

The OneLogin Customer Success Team was Recognized as a “Customer Service Department of the Year” by the Stevie International Business Awards!
Customer Success

World Class Customer Success Managers To Help You Every Step of the Way

OneLogin’s Customer Success team helps you maximize your investment in OneLogin.
Create a secure, compliant enterprise
Lower IT costs
Increase IT productivity

To ensure this, OneLogin Customer Success provides an array of essential services including world-class implementation expertise, personal customer success advocates, 24/7 technical assistance, a content-rich help center and on-going education events.

Customer Account Reviews

OneLogin Deployments are reviewed, including current plan overview, and future Identity and Access Management initiatives related to OneLogin. As well as usage rates, including monthly active users, monthly authentication attempts, and top applications used. OneLogin managers help ensure adoption of all key services related to OneLogin.

Account Health and Success

Review and strategize customer goals related to Identity and Access Management in in depth strategy sessions. Regular health checks to consult and advise customers to ensure all customer goals are continuously met. Align best practices tips and tricks to ensure end user access and enforcement of security controls are streamlined

Innovation

Review the OneLogin product roadmap for the upcoming quarter, new feature enhancements and product releases. Learn how they can be utilized to meet Customer’s IAM goals and initiatives.Be the first to try out new OneLogin releases and provide actionable feedback for the OneLogin Product Team

Solutions designed just for your organization

Local, regional and international support personalized for your business needs

Professional Services

OneLogin’s Professional Services are the most effective way to get you up and running quickly. Our expert Implementation Consultants will guide you through the best practice configuration to set up your specific site, connect to directories and applications from our catalog, and maximize the value from your investment.

Talk to an expert

Reach out to a rep for more information or to get a custom quote