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As a Service Desk Manager, you need to deliver fast yet secure support to keep users happy and the business running. Rolling out and managing your ITSM solution doesn’t have to be difficult.
Watch this informative presentation to learn how to bypass the usual ITSM headaches by adopting modern, integrated cloud-based ITSM and IDaaS (identity management as a service) solution that make your ITSM deployment and on-going management a breeze.
This webinar will cover:
- Security and productivity benefits of Remedyforce ITSM and OneLogin IDaaS integration
- Best practices for rapid Remedyforce deployment and user authentication
- How to eliminate up to 100% of password resets inquiries with self-service automation
- How to make a case for a transition to cloud-based ITSM
Plus, watch the demo and learn how to:
- Extend Active Directory, LDAP and HR directories to Remedyforce in minutes
- Automatically provision and deprovision Remedyforce user account in real time
- Enable security policies like single sign-on, self-service password reset, and multi-factor authentication (MFA)
Lead Solution Architect, Global Strategic Alliances & Partnerships
Director of Product Management