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Single Sign-On & AD / LDAP Integration for BMC Remedyforce

 

Join Erin Avery, Remedyforce Solutions Marketing Manager at BMC Software, and Mario Tarabbia, Director of Business Development at OneLogin, for a lively discussion and demo on how to implement identity management and single sign-on across IT Service Management solutions like BMC Remedyforce.

WATCH THIS VIDEO AND LEARN HOW TO:

  • Sign into BMC Remedyforce with Active Directory or LDAP credentials in minutes
  • Turn on SAML-based SSO for BMC Remedyforce across all devices (desktop, web, mobile)
  • Enforce multi-factor authentication to secure BMC Remedyforce data
  • Leverage existing directory infrastructure to grant and remove BMC Remedyforce access
  • Provision and deprovision users in Remedyforce based on real-time changes in your directory, which simplifies user administration and improves compliance
  • NEW! OneLogin for BMC Remedyforce now lets you synchronize both contact and organizational information, so if someone submits a ticket from a particular part of your organization, their ticket can be more accurately assigned to the proper department for remedy– which means users can make better decisions as they move a ticket through to completion!