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August 30th, 2016 | Alvaro Hoyos |
We recently confirmed that an unauthorized user gained access to one of our standalone systems, which we use for log storage and analytics.
Here is what we can share about the incident:
Here are the actions we have taken so far:
We take this matter very seriously and have retained an independent cybersecurity firm to assist in analyzing the issue fully and make sure no stone is left unturned. We have already done an initial round of communications to impacted customers with specific Secure Notes that are at risk and we will follow up with any other customers who may be impacted as a result of this incident.
For more information on our security practices and policies, see https://onelogin.com/compliance. If you have any questions, feel free to reach out to your Customer Success Manager at OneLogin or email us directly at email@example.com and we will address your inquiry immediately.
Again, our most sincere apologies. We are making every effort to prevent any similar occurrence in the future.
Chief Information Security Officer
Alvaro Hoyos leads OneLogin’s risk management, security, and compliance efforts. He also works with prospects, customers and vendors to help them understand OneLogin’s security, confidentiality, availability, and privacy posture and how it works alongside, or in support of, customer’s own risk management model. Alvaro has over 15 years in the IT sector and prior to joining OneLogin, helped startups, SMBs, and Fortune 500 companies with their security and data privacy compliance efforts. His commentary and articles have been featured in several publications, including CIO, CSO, Network World, Infosecurity, eWeek, and Help Net Security. Alvaro is a member of the Forbes Technology Council and has a B.B.A in M.I.S. and a M.S. in M.I.S. from Florida International University.
View all posts by Alvaro Hoyos