Remove roadblocks and reduce helpdesk tickets
Ensure IT isn’t the bottleneck to growth and productivity.
Overwhelmed with password reset and access requests?
Password reset requests can put a serious dent in your IT department’s budget and time. But you can’t cut corners when it comes to security. So, how do you ensure secure access, a good user experience, and stay cost effective?
Helpdesk tickets add up
Whether you’re outsourcing password resets or using your own staff to do them, the cost adds up. And the time and money spent on helpdesk tickets takes away from projects like digital transformation.
Employee dissatisfaction rises
When users experience delays resetting passwords, they lose valuable work time. When you require them to use a separate password for every website and app, they’re likely to choose less secure passwords. So, how do you balance usability with security?
Weak passwords
There’s just no way around it: you have to put the security of corporate and customer data first. Passwords remain a core part of the access equation, which is why password policies need to enforce strong passwords. But an even better solution? Eliminate passwords. Learn more about going passwordless with SmartFactor Authentication™