Shadow IT and the Evolving Roles of CIOs

March 14th, 2014   /     /   Smarter Identity

It happens daily in enterprises around the country: The marketing director hears about a new SaaS marketing tool and purchases it without consulting IT. The CIO now needs to figure out on the fly how to incorporate the application within existing systems and policies, and make sure it’s secure so that the company’s data is not compromised. The CIO is right in taking this stand. Just last month, USA Today reported that the Syrian Electronic Army defaced the Forbes.com website, and hijacked a number of their staff’s twitter accounts. Forbes has advised subscribers to change their usernames and passwords.

CIOs need to make sure that a new app first gets incorporated into the enterprise security model, but lines of business “want it now.” The challenge for CIOs is to reduce technology and process friction with the business. Communicating the importance of security controls while implementing  tools like OneLogin provide the LOB with both the security and agility they need to run the business.

This partnership between the CIO and LOB’s is more important than ever. In the 2014 State of the CIO Survey from CIO magazine, 76 percent of IT executives and 45 percent of decision makers say that IT projects developed without IT involvement open up a sea of problems. With the advent of mobile, social, big data and cloud services, the role of the CIO will shift from an emphasis on technology management to a set of roles that gives more weight to management of innovation, information intelligence, customer experience, and digital business presence, according to research from IDC.

That aligns well with the goals CIOs have for where they spend their time, according to CIO magazine.  When asked which activities they would like to spend more time on in the next three to five years. Five topped the list:

  • Identifying opportunities for competitive differentiation
  • Developing new go-to-market strategies and technologies

  • Studying market trends for commercial opportunities

  • Driving business innovation

  • Developing/refining business strategy

And they wanted to spend less time on traditional IT tasks such as security management, vendor negotiation, improving IT operations and system performance, and managing IT crises. Fortunately, cloud-based identity management solutions like OneLogin bring the CIO and LOBs together, reducing Shadow IT, and making it possible for CIOs to focus on higher value added activities.

About the Author

Elias Terman is a seasoned product and marketing leader with over 20 years of technology marketing experience including IT Security, enterprise software, and SaaS startups in the U.S. and abroad. Prior to OneLogin, he ran product marketing for SnapLogic, where he helped establish them as the leading independent cloud integration vendor. At OneLogin, He is responsible for product and partner marketing, as well as press and analyst relations.

View all posts by Elias Terman