The holiday season is here! For many of us, this means coming together with loved ones, celebrating with family meals, and of course, the exchanging of gifts. But for many organizations, this time of year means a massive surge in business when the holidays finally arrive.
The holiday season can make or break a retailer’s numbers for the year: Many retailers make 30-40% of their annual revenue during the holidays. This makes it all the more important for retailers, whether eCommerce or brick-and-mortar, to be prepared for when the floodgates of customers open on Black Friday. For many organizations, this means bringing on seasonal workers, but doing so comes with complications.
UPS, for example, is hiring 95,000 employees this holiday season, which means immense cost and effort. From requisitions to onboarding, significant paperwork and compliance issues are involved. Organizations must maintain their “speed to hire” in order to drive holiday revenue, but manually assigning permissions to each individual employee every year is extremely inefficient for both HR and IT — especially if they’re going to have to offboard the same number of employees at the end of the holiday season.
This rapid employee turnover can also be incredibly risky if not handled with the right tools. Research shows that 55% of security threats actually come from individuals working within the company.. By bringing on thousands of new employees at the start of each holiday season, employers are inadvertently increasing their risk of security breach dramatically. Studies also indicate that 13% of former employees have not been fully offboarded, and may have access to company resources. This means that even if you only bring on 1000 new seasonal employees each year, you may be looking at about 130 data breach points annually.
So how can organizations get the most out of seasonal workers without getting slowed down or exposing themselves to unnecessary risk?
One easy way to handle the seasonal employee churning process is to implement an identity management solution integrated with a Human Capital Management (HCM) system, such as Workday, Namely or UltiPro. This process, called HR-driven Identity, greatly streamlines the process of onboarding seasonal employees, as well as fully offboarding them once the holidays are over. OneLogin helps address security issues, such as protecting Personally Identifiable Information (PII) and productivity needs, by making sure the temporary employee has access to any resource or application she needs from corporate forms to call center applications.